Privacy Policy
Turkmen Rug House respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, placing an order, contacting us, or otherwise using our services.
This Privacy Policy explains the types of information we may collect, how we use and protect that information, and the choices and rights available to you.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Account and login information
- Order and transaction information
- Customer service communications
- Product preferences and shopping activity
- Information necessary to process returns, refunds, or shipping claims
Payment information may be processed by third-party payment processors. Turkmen Rug House may not directly store complete payment card information when payments are processed through third-party providers.
We may also automatically collect certain technical information when you use our website, including IP address, browser type, device information, operating system, referring pages, pages visited, approximate location derived from technical information, and website interaction data.
How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Process payments, returns, and refunds
- Communicate regarding orders and customer service requests
- Maintain customer accounts
- Detect and prevent fraud or unauthorized transactions
- Improve our website, products, services, and customer experience
- Maintain website security
- Comply with legal, tax, accounting, and regulatory obligations
- Send promotional communications where permitted by law and according to your communication preferences
Cookies and Similar Technologies
Our website may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember preferences, understand website usage, improve performance, measure advertising effectiveness, and provide relevant content.
Certain cookies may be necessary for website functionality, including shopping cart, checkout, security, and account features.
Depending on your location and applicable law, you may have options to manage certain cookies or tracking technologies.
Payment Processing
Payments may be processed through independent third-party payment service providers.
These providers may collect and process payment and transaction information according to their own privacy policies and security practices.
We encourage customers to review the privacy policies of applicable payment providers when appropriate.
Shipping Providers
We may share information necessary to complete your order with shipping carriers, logistics providers, fulfillment partners, and other service providers involved in delivering your purchase.
This information may include your name, shipping address, telephone number, email address, and shipment details.
Service Providers
We may disclose information to trusted third parties that provide services on our behalf, including website hosting, payment processing, shipping, analytics, fraud prevention, customer support, email communications, marketing, and information technology services.
These parties receive information as reasonably necessary to perform their services and are subject to applicable contractual or legal obligations.
Advertising and Analytics
We may use third-party analytics and advertising services to understand how visitors interact with our website and to measure or improve our marketing activities.
Depending on the technologies used and applicable law, these providers may use cookies or similar technologies to collect information about website activity.
Sale or Sharing of Personal Information
Turkmen Rug House does not sell personal information for money in the ordinary meaning of the term.
Certain advertising or analytics activities, however, may constitute "selling," "sharing," or targeted advertising under some U.S. state privacy laws. Where applicable, consumers may have rights to opt out of these activities.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and satisfy legal, accounting, and regulatory requirements.
Your Privacy Rights
Depending on where you reside and applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Obtain information regarding how personal information is processed
- Opt out of certain targeted advertising, selling, or sharing activities where applicable
- Withdraw consent where processing is based on consent
- Opt out of promotional email communications
These rights are subject to applicable exceptions and verification requirements.
To exercise an applicable privacy right, please contact us using the contact information provided on our website.
Marketing Communications
If you receive promotional emails from Turkmen Rug House, you may unsubscribe by using the unsubscribe mechanism included in the communication.
Transactional communications relating to orders, payments, security, returns, deliveries, or customer service may still be sent when necessary.
Children's Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected improperly, we will take reasonable steps to delete it as required by applicable law.
Third-Party Websites
Our website may contain links to third-party websites or services.
Turkmen Rug House is not responsible for the privacy practices, security, or content of independent third-party websites. We encourage users to review the privacy policies of third-party services before providing personal information.
Business Transfers
If Turkmen Rug House is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Legal Requirements
We may disclose personal information when reasonably necessary to comply with applicable laws, regulations, court orders, subpoenas, governmental requests, enforce our agreements, protect our legal rights, or prevent fraud, security threats, or unlawful activity.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, or legal requirements.
The updated Privacy Policy will become effective when posted on our website unless otherwise required by applicable law.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise an applicable privacy right, please contact Turkmen Rug House using the contact information provided on our website.